Question 1

Do I need any technical experience to use DoneCast?

Accepted Answer

Absolutely not! We designed DoneCast for everyone — from complete beginners to seasoned pros. If you can record a voice memo on your phone, you can create a professional podcast with our platform. Our AI handles the technical complexity behind the scenes.

Question 2

How long does it take to publish my first episode?

Accepted Answer

Most users publish their first episode within 30 minutes of signing up. Record your audio, let our AI process it, review the results, and publish with one click. It's that simple.

Question 3

What equipment do I need?

Accepted Answer

Just a microphone and a computer. You can start with your laptop's built-in mic, though we recommend a USB microphone (starting around $50) for better audio quality. No expensive audio interfaces, soundproofing, or studio required.

Question 4

Can I try it before committing?

Accepted Answer

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start. Experience everything the platform can do before making any decision.

Question 5

What makes the AI editing different from other platforms?

Accepted Answer

DoneCast processes audio in real-time as you record, not just afterward. It removes filler words, awkward pauses, and audio issues automatically. You can also speak editing commands while you talk — say 'mulligan' to roll back a mistake, or 'intern, [question]' to drop in an AI-generated spoken answer — and DoneCast applies them for you.

Question 6

Can I still edit manually if I want to?

Accepted Answer

Absolutely! While our AI handles most editing automatically, you have full manual control through our intuitive editor. Trim clips, adjust volumes, add music, insert segments — whatever you need. The AI just handles the tedious work so you can focus on creative decisions.

Question 7

Where will my podcast be available?

Accepted Answer

One-click distribution to all major platforms: Spotify, Apple Podcasts, Google Podcasts, Amazon Music, Stitcher, TuneIn, iHeartRadio, and 20+ other directories. Your RSS feed is automatically generated and updated with each new episode.

Question 8

Is there a limit on episode length or file size?

Accepted Answer

There's no fixed cap on episode length — you're billed by the minutes you upload, so you can publish anything from a quick update to a long-form interview. Individual file uploads can be up to 1.5 GB for main content.

Question 9

Can I have multiple podcasts?

Accepted Answer

Yes! Depending on your plan, you can manage multiple shows from one account. Perfect for creators with different topics or formats.

Question 10

Do you support video podcasts?

Accepted Answer

Currently, we focus on audio podcasting where our AI technology excels. Video podcast support is on our roadmap based on user demand.

Question 11

What happens after my trial ends?

Accepted Answer

You'll be prompted to choose a plan that fits your needs, starting from Starter ($19/month) up to Studio ($119/month). If you don't select a plan, your account remains active but publishing is paused until you subscribe. All your content and settings are preserved.

Question 12

Can I change plans later?

Accepted Answer

Yes, anytime! Upgrade or downgrade between plans as your needs change. Upgrades take effect immediately, while downgrades apply at your next billing cycle.

Question 13

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express, Discover) through our secure payment processor Stripe. We also support PayPal and certain regional payment methods.

Question 14

Are there any hidden fees?

Accepted Answer

Never. The price you see is the price you pay. No setup fees, no bandwidth charges, no storage fees, no surprise costs. Just straightforward monthly or annual billing.

Question 15

What's your refund policy?

Accepted Answer

We offer a 30-day money-back guarantee on annual plans. If you're not satisfied within the first 30 days, we'll refund your payment in full. Monthly subscriptions can be cancelled anytime with no cancellation fees.

Question 16

How does billing work?

Accepted Answer

Simple and transparent: you're billed by the minutes you upload — no confusing credit system. Each plan includes a monthly minutes allowance that covers transcription, AI cleanup, and assembling your finished episode. For multitrack recordings, your primary track counts in full and additional tracks are billed at a reduced rate.

Question 17

How many minutes do I get with each plan?

Accepted Answer

Starter: 300 minutes/month. Creator: 1,200 minutes/month. Studio: 3,000 minutes/month. Agency: custom. Your minutes refresh at the start of each billing cycle.

Question 18

What is premium audio enhancement?

Accepted Answer

Our premium audio enhancement automatically upgrades lower-quality recordings (like from webcams or phones) to studio-quality sound as part of your episode processing.

Question 19

What about AI features and text-to-speech?

Accepted Answer

AI titles, descriptions, and tags, plus the Intern, are part of your plan. Per-episode ElevenLabs text-to-speech comes with a monthly pool (about 10 minutes on Creator, 37 on Studio), and you can always bring your own ElevenLabs key (BYOK) for more.

Question 20

Can I get minutes back if I delete an episode?

Accepted Answer

Yes — if you delete an episode shortly after publishing, a portion of its minutes is returned to your monthly allowance. Delete within 24 hours for the largest refund; refunds taper off and close automatically after 7 days.

Question 21

What if something goes wrong with my subscription?

Accepted Answer

If something goes wrong, just request a refund from your subscription page — we'll make it right.

Question 22

How do I enable multi-track recording in Zoom?

Accepted Answer

Open the Zoom desktop app, go to Settings > Recording, and check 'Record a separate audio file for each participant.' When recording, choose 'Record on this Computer' (not cloud). After the meeting, Zoom saves separate audio files for each person in your Documents/Zoom folder under 'Audio Record.' Upload those individual files using our Zoom / Multi-track option for the best podcast quality.

Question 23

What audio formats do you support?

Accepted Answer

We accept MP3, WAV, M4A, FLAC, and most common audio formats. Our system automatically converts and optimizes files for podcast distribution.

Question 24

How do you ensure audio quality?

Accepted Answer

Our AI automatically normalizes audio levels, removes background noise, and applies professional mastering. Episodes are encoded at industry-standard 128kbps for distribution, balancing quality with download speed.

Question 25

Is my content secure?

Accepted Answer

Yes. All files are encrypted in transit and at rest. We use Google Cloud Storage for reliable, secure hosting. We never share or sell your content. You retain full ownership and can export or delete everything at any time.

Question 26

Can I import an existing podcast?

Accepted Answer

Yes! We can import your existing podcast from any platform. Just provide your current RSS feed or episode files, and we'll migrate everything while preserving your episode history and metadata.

Question 27

Do you provide analytics?

Accepted Answer

Yes! Track downloads, listener locations, popular episodes, listening platforms, and audience growth over time. We integrate with industry-standard analytics providers for certified IAB stats.

Question 28

What kind of support do you offer?

Accepted Answer

All users get email support with responses within 24 hours. Paid subscribers get priority support. We also have comprehensive guides, video tutorials, and an active community forum.

Question 29

Can you help me plan my podcast?

Accepted Answer

While we focus on the technical platform, we provide extensive guides on podcast planning, content strategy, audience building, and best practices. Our AI assistant can also provide personalized suggestions.

Question 30

Do you offer training or onboarding?

Accepted Answer

Every new user goes through our interactive onboarding wizard that walks you through creating your first episode. We also offer optional video tutorials and written guides for every feature.

Frequently Asked Questions

Getting Started

Features & Capabilities

Pricing & Plans

Minutes & Billing

Technical Details

Support & Community

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